FAQs
HOW DO I RENT A HOME THROUGH A REAL ESTATE AGENCY?
generally, you'll need to organise a 'tenancy bond', complete a 'tenancy application form' & visit the home to assess whether or not it is suitable for your purpose
 
DOES A TENANCY APPLICATION A LEGALLY BIND THE APPLICANT TO RENT THE HOME?
no, though it is best to test your budget & research the property prior to attending a 'public viewing' or making a 'tenancy application'

IS THE LANDLORD OBLIGED TO ACCEPT THE APPLICANT'S OFFER TO RENT?
no, it's the Landlords decision whether or not an Applicant proceeds to lease the home; During the tenancy selection process the Agent is able to offer guidance

WHEN THE APPLICANT HAS NOT DEALT WITH A REAL ESTATE AGENT PREVIOUSLY, HOW IS THEIR RENTAL HISTORY ASSESSED?
the Agent will investigate housing records and consider current/previous short term leases and sub-leases
 
WHO WILL TAKE RESPONSIBILITY FOR ARRANGING REPAIRS AND MAINTENANCE DURING A TENANCY?
in regards to the items listed in the' Property Condition Report', there are two scenarios....
1.  If the lifespan expires or a part becomes faulty, the Landlord is obliged to take responsibility for the cost of repairs and the Agent will make arrangements to have the repairs carried out
2.  If there is damage is a result of a Tenants actions/negligence, the Tenant is obliged to take responsibility for the cost of repairs and will have the opportunity to arrange repairs within a reasonable timeframe.

WHO WILL RECIEVE ACCOUNTS AND PAY FOR UTILITIES & SERVICES TO THE PROPERTY DURING A TENANCY?
Our Agency recommends that you let us provide this service as it comes at no extra cost and reduces the Landlords workload at tax-time

HOW/WHEN DOES THE RENTAL INCOME GET TRANSFERRED FROM THE TENANT TO THE LANDLORD?
twice a month (in the middle & at the end) rental income is tallied up, accounts are paid and the remainder of the rental income deposited to the Landlord's nominated bank account

IS THERE A LEGAL OBLIGATION FOR A LANDLORD OR TENANT TO BE INSURED FOR UNFORESEEN EVENTS?
no, it's the Landlords decision whether they are insured and how they are insured, though the Agent will make the appropriate recommendations

WHAT HAPPENS IF THE AGENT OR TENANTS CIRCUMSTANCES CHANGE AND A TENANCY BECOMES LESS SUITABLE?
there is an allowance in the 'residential tenancy agreement' for the Tenant to vacate the premises and have the agreement expire early once a replacement tenancy is in place

WHERE CAN GENERAL ADVICE ON TENANCIES, TENANTS RIGHTS AND LANDLORD/TENANT OBLIGATIONS BE OBTAINED?
the Agent will consult with the Landlord on these matters. Tenants can contact the 'Office of Consumer Business Services (CBS)' or 'Tenants' Information & Advisory Service (TIAS)'